Orders, payments & deposits

Orders can be placed online, by emailing us at: enquiries@patinabakery,com or by calling Amy on: 07854 399 439. 

Unfortunately, we're not always in the kitchen (duty calls!) and so require at least 7 days notice for standard orders and 3-6 weeks notice for 3D design or wedding cakes. If you're having a cake "emergency" and time's not on your side then please call Amy on 07854 399 439 and we'll see what we can do!

Orders of celebration cakes, confections and bakery items need to be paid for in full at the time of booking. For wedding cake orders we require a 50% deposit to confirm the booking with the remaining 50% payable 4 weeks ahead of delivery. 

All payments and deposits are non-refundable once an order is confirmed. If you cancel your order with notice (at least 7 days before the agreed collection / delivery date) then we would be happy to let you put payments already made towards another booking. 


Making changes to your order

We want the cake we create for you to be perfect and so leave space on our order form for your notes and personal specifications. Want your carrot cake without walnuts, or your icing dyed blue - no bother, just let us know!  

We'll do our best to accommodate any last minute requests too, just call Amy on 07854 399 439. Please note that once your cake's in the oven changes get a bit more tricky, so be aware that additional charges (to cover the cost of time / ingredients already used) may apply to any very last minute requests. 


Collection & Deliveries

Patina Bakery is located in Kenilworth, CV8 2EX. We do not have a shopfront and so collections are arranged by appointment only. Please let us know your preferred date and time for collection when you order.

If for any reason you are unable to collect your cake at the time agreed then please call Amy on 07854 399 439. We can arrange for cakes to be stored for a short while but any cakes that aren't collected within 48 hours of the original delivery time may need to be re-made (at an additional cost) to be sure of quality and freshness. 

We are able to deliver celebration cakes to certain areas (e.g. Kenilworth, Leamington, Coventry) and on particular days of the week. Please call Amy on 07854 399 439 or email enquiries@patinabakery.com for more information.

Delivery and setup is available for all wedding cake orders and is charged at £35.00 for deliveries to venues within 15 miles of Kenilworth. Additional fees apply to longer distance deliveries. 


Size Guide

Suggested serving sizes for our celebration cakes and everyday cakes & tarts are for larger 'party size' dimensions, approx 2" x 2" x 3.5":

6" round = 8 portions, approx 2"x 2"x 3.5"
8" round = 14 portions, approx 2"x 2"x 3.5"
10" round = 21 portions, approx 2"x 2"x 3.5"
12" round = 28 portions, approx 2"x 2"x 3.5"
14" round = 41 portions, approx 2"x 2"x 3.5"

In line with industry standards, wedding cake serving sizes are slightly smaller and suggested serving sizes given are for portions approx 1" x 2" x 3.5":

6" round = 10 portions, approx 1"x 2"x 3.5" 
8" round = 28 portions, approx 1"x 2"x 3.5" 
10" round = 38 portions, approx 1"x 2"x 3.5" 
12" round = 56 portions, approx 1"x 2"x 3.5" 
14" round = 78 portions, approx 1"x 2"x 3.5" 

Fruit cakes are much richer in flavour and so are portioned differently too; approximate dimensions for our fruit cake servings are 1" x 1" x 3.5":  

6" round = 16 portions, approx 1"x 1"x 3.5"
8" round = 28 portions, approx 1"x 1"x 3.5"
10" round = 42 portions, approx 1"x 1"x 3.5"
12" round = 56 portions, approx 1"x 1"x 3.5"
14" round = 82 portions, approx 1"x 1"x 3.5"


Quality & Standards

Every element of our cakes and baked goods are made from scratch using the best quality ingredients we can find. Photos provided on our website and social media accounts are accurate representations but - as with anything handmade - there may be slight variations. Your cake will be unique.  

We're confident that the the cakes, confections and baked goods we create will delight you and your guests but if for any reason you aren't satisfied with your purchase then we'd certainly want to know! Get in touch by emailing enquiries@patinabakery.com and we will do our best to get back to you within 48 hours. 

 
 
 
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